Customer portal

Track your passport request in one place

Sign in with a secure email link — no password to remember. Inside the portal you can follow every step of your case, see exactly what we need next, and upload identity documents through encrypted storage instead of email.

• Live status with current step and next action
• Estimated timelines for your urgency tier
• Encrypted document uploads with review notes

XpressPass is a private assistance service and is not affiliated with any government agency.