Guidance for first-time applicants.

New Passport Assistance for First-Time Applicants

First-time applications require in-person submission and original citizenship evidence. Knowing that up front prevents the most common first-timer mistake.

Quick answer

How does new passport assistance work?

A first-time U.S. passport application must be submitted in person with original or certified citizenship evidence, a valid photo ID, a compliant photo, and the correct fees. XpressPass prepares that package with you.

  • Citizenship evidence guidance
  • Form preparation
  • In-person prep

What you generally need

The list is short but unforgiving. Every item must match, and copies are usually not accepted.

  • Certified birth certificate or other accepted citizenship evidence
  • Valid government photo ID
  • One compliant passport photograph
  • Completed application, unsigned until instructed

Traveling soon on a first application?

First-time applicants with near-term travel are often the best candidates for urgent handling, because there is no mail-in shortcut available.

XpressPass is a private passport assistance service and is not affiliated with, endorsed by, or operated by the U.S. Department of State or any other government agency. Government passport fees are separate from XpressPass service fees. Passport issuance decisions are made solely by the U.S. government.

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What do you need help with?

Not sure which applies to you?

Answer the questions above and we'll point you to the right route.

  • Secure Document Uploads

    Identity documents are uploaded through an encrypted customer portal, never email threads.

  • Transparent Pricing

    Our service fee is shown separately from government fees, always.

  • Travel-Focused Support

    Every recommendation is measured against one thing: your departure date.

  • Real Human Assistance

    When a situation is unusual, you reach a person who handles passport cases daily.

  • Clear Instructions

    Plain-language checklists instead of government jargon and cross-referenced forms.

FAQ

New Passport Assistance questions

No. First-time applications must be submitted in person.

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