Takes about 2 minutes

Tell us what's happening with your passport.

Your answers determine which passport routes are still realistic for your departure date. Nothing is submitted to any government agency at this step.

Step 1 of 6 - Situation17% complete

What do you need help with?

What happens next

  1. 01Tell Us Your SituationAnswer a few questions about your passport and travel.
  2. 02We Review Your OptionsXpressPass determines the best service path based on your circumstances.
  3. 03Get PreparedReceive the documents, instructions, and appointment information you need.
  4. 04Get Travel ReadyComplete your passport process and get back to planning your trip.
Documents are only requested inside a secure customer portal, never by email.

XpressPass is a private passport assistance service and is not affiliated with, endorsed by, or operated by the U.S. Department of State or any other government agency. Government passport fees are separate from XpressPass service fees. Passport issuance decisions are made solely by the U.S. government.

  • Secure Document Uploads

    Identity documents are uploaded through an encrypted customer portal, never email threads.

  • Transparent Pricing

    Our service fee is shown separately from government fees, always.

  • Travel-Focused Support

    Every recommendation is measured against one thing: your departure date.

  • Real Human Assistance

    When a situation is unusual, you reach a person who handles passport cases daily.

  • Clear Instructions

    Plain-language checklists instead of government jargon and cross-referenced forms.

Don't Let a Passport Problem Stop Your Trip.

Tell us what's happening and we'll help you understand your next step.

Takes about 2 minutes to get started.