5 min read - Updated July 2026

Passport Problems

How to Replace a Damaged Passport

Damaged passports cannot be renewed by mail. Here is the in-person replacement path, the documents needed, and how to move fast.

Quick answer

Short answer

A damaged passport must generally be replaced in person with a statement describing the damage, the damaged passport itself, citizenship evidence, a new photo, and applicable government fees.

Bring the damaged passport

Do not discard it. It is part of the record, and its condition is what establishes why you are applying in person.

Assemble originals

Because this is not a mail renewal, you are effectively rebuilding a full application package.

  • Damaged passport
  • Statement explaining the damage
  • Certified citizenship evidence if required
  • Valid photo ID and a new compliant photo

Start a replacement

Answer a few questions and see which passport route still fits your travel date.

XpressPass is a private passport assistance service and is not affiliated with, endorsed by, or operated by the U.S. Department of State or any other government agency. Government passport fees are separate from XpressPass service fees. Passport issuance decisions are made solely by the U.S. government.

Don't Let a Passport Problem Stop Your Trip.

Tell us what's happening and we'll help you understand your next step.

Takes about 2 minutes to get started.